Privacy Policy of st777

Introduction to Our Privacy Commitment

st777 is committed to protecting the privacy and personal data of every player who registers and engages with our online gaming platform. This Privacy Policy sets out in clear, formal terms the types of personal information we collect, the purposes for which that data is processed, and the measures we take to keep your information secure. It also describes the rights you hold as a user and how you may exercise those rights at any time.

By accessing or using the st777 platform — whether through our website, mobile experience, or any associated services — you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should refrain from using the platform. This policy applies to all users based in Bangladesh and is governed by principles of fair and transparent data processing.

Information We Collect

We collect personal data through several means in order to deliver a safe, fully functional, and personalised gaming experience. The categories of data we collect are described below.

Identity and Account Information

• Full name and date of birth (for age verification — players must be 21 years or older)
• Email address and mobile phone number registered to the account
• Username and account credentials (passwords are stored in encrypted form only)
• Residential address in Bangladesh (city, district — e.g. Dhaka, Chittagong, Sylhet, Khulna)
• A government-issued identity document (National ID or passport) when required for KYC verification

Financial and Transaction Information

• Deposit and withdrawal transaction records including amounts, dates, and payment references
• Mobile financial service (MFS) account identifiers linked to bKash, Nagad, or Rocket transfers
• Bank account details where applicable for Dutch-Bangla Bank, City Bank, BRAC Bank or other Bangladeshi banking transactions
• Bonus eligibility records, wagering requirement history, and promotional participation logs

Technical and Usage Data

• IP address, browser type, and device identifiers collected when you access the platform
• Session activity data including game history, bet amounts, session duration, and login timestamps
• Cookies and similar tracking technologies as described in the Cookies section below

How We Use Your Information

The personal data we collect is used strictly for the following purposes and is never processed in ways that are incompatible with these stated purposes:

• Account registration, identity verification, and KYC compliance to ensure players are aged 21 and above
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank channels
• Delivering and improving platform services including cricket betting, live casino, slots, crash games, and fish games
• Sending transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts
• Personalising content, promotions, and bonus offers relevant to your activity and preferences on the platform
• Fraud detection, anti-money laundering (AML) screening, and responsible gaming monitoring
• Analytics and platform performance measurement to enhance the user experience across devices

How We Share Your Information

st777 does not disclose your personal data to unrelated third parties. We may share your data only with the following categories of recipients, strictly for the purposes outlined in this policy:

Permitted Disclosures

• Payment processing partners (such as bKash, Nagad, and Rocket) to the extent strictly necessary to execute your transactions
• Fraud prevention and identity verification service providers engaged to maintain the platform's integrity
• Regulatory or law enforcement bodies when disclosure is required by applicable legal obligations

Cross-Border Transfers

Where your personal data is transferred to or processed in a country outside Bangladesh, st777 applies appropriate contractual safeguards to ensure your data receives a comparable level of protection to that afforded within Bangladesh.

Cookies and Tracking Technologies

st777 uses cookies and similar tracking technologies to enhance platform functionality, remember your preferences, and measure the performance of our services. Cookies are small text files stored on your device when you visit the platform.

Categories of Cookies We Use

• Essential cookies — required for core platform functionality including login sessions, game loading, and payment flow
• Performance cookies — used to collect anonymised analytics data that helps us understand how the platform is navigated and where improvements can be made
• Preference cookies — used to remember your language setting, display preferences, and previous session context

You may configure your browser settings to refuse cookies or to alert you when cookies are being set. However, please be aware that disabling essential cookies may impair the functionality of certain platform features, including your ability to log in and complete transactions.

Data Retention Policy

st777 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required to comply with our legal and regulatory obligations. In practice, this means that account-related data, transaction records, and KYC documentation are retained for a minimum period after account closure to meet standard recordkeeping requirements applicable to online gaming platforms operating in Bangladesh.

Once the applicable retention period has expired and there is no longer a lawful basis to retain your data, we will securely delete or anonymise your personal information in accordance with our internal data lifecycle management procedures.

Your Data Subject Rights

As a registered user of st777, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] with a written description of your request. We will respond within a reasonable timeframe.

• Right of access — you may request a copy of the personal data we hold about you
• Right to rectification — you may request correction of inaccurate or incomplete personal data
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purpose it was collected
• Right to restriction — you may request that we restrict the processing of your data in certain circumstances
• Right to data portability — you may request that your data be provided to you in a structured, commonly used and machine-readable format
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing

st777 will not charge a fee for handling data subject requests submitted in good faith. We may ask you to verify your identity before actioning any request to ensure the security of your account.

How We Protect Your Data

st777 employs a layered approach to data security. All data transmitted between your device and our platform is encrypted using industry-standard SSL/TLS protocols. Our servers are protected by firewalls, intrusion detection systems, and regular independent security assessments to ensure ongoing resilience against unauthorised access.

Internal access to personal data is restricted on a strict need-to-know basis. Staff with access to user data undergo security training and are bound by confidentiality obligations. We maintain an incident response plan to address any potential data breach promptly and transparently.

Payment Data and Financial Security

When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, or any supported bank such as Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, or Sonali Bank, the financial transaction is processed through the respective payment provider's secure infrastructure. st777 does not store full payment credentials such as mobile wallet PINs or full bank account numbers on our own servers.

Transaction reference numbers, amounts, dates, and payment method identifiers are retained solely for the purpose of reconciliation, dispute resolution, and compliance with financial recordkeeping requirements. All payment data is treated with the highest level of confidentiality and is accessible only to authorised personnel involved in financial operations.

Changes to This Privacy Policy

st777 reserves the right to amend or update this Privacy Policy at any time. When we make material changes, we will update the 'Last updated' date shown at the top of this document. Where the nature of the change is significant, we may additionally notify registered users via their registered email address or through a prominent notice displayed on the platform.

Your continued use of the st777 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with the revised terms, you must discontinue your use of the platform and may submit a data erasure request as described in the Your Data Subject Rights section above.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which st777 handles your personal data, our privacy team is available to assist you. We are committed to addressing all legitimate privacy enquiries in a timely and transparent manner.

Email us at: [email protected]